Privacy policy

Eleanor Treks is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following information when you interact with our website or place an order:

• Name
• Contact details (email, phone number, shipping address)
• Order details and purchase history

We do not store or process credit card or other payment information as we only offer Cash on Delivery (COD).

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and respond to inquiries
• Improve our products and services

We do not sell or share your personal information with third parties for marketing purposes.

3. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect site functionality.

4. Opt-Out & Data Removal

If you wish to opt out of communications or request the deletion of your personal data, please contact us at [email protected] with your request.

5. Data Security

We implement security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Changes to This Policy

We may update this Privacy Policy from time to time. 

For any questions, please contact us at [email protected].